Help & support

Last updated October 23, 2026

Lost your pattern?

Every pattern has a private link that we email you after checkout. If you can't find it, have your patterns emailed to you again.

Something wrong with a pattern?

If a PDF won't open, a count doesn't match the chart, or you were charged twice, write to us and we'll fix, replace or refund it. See the refund policy for details.

Questions about a design or beading

Patterns use size 11/0 cylinder beads, an increasing brick-stitch top and beaded fringe, and they assume you already know those stitches. Dimensions are estimates, and hex colors are visual guides, so match them to physical beads and make a small test first.

Contact

Email hello@bloomandfringe.com with the email you used at checkout and the pattern name. We usually reply within two business days.