Refund policy

Last updated October 22, 2026

Patterns are digital downloads you can open the moment you pay, so we don't usually offer refunds for a change of mind. We'll always put things right if something is wrong.

We'll fix, replace or refund if

• your PDF won't open or download;
• the pattern has a mistake, such as counts or rows that don't match the chart;
• you were charged twice for the same design.

Write to hello@bloomandfringe.com within 30 days of your purchase with the email you used at checkout and the name of the pattern. We usually reply within two business days.

Lost your pattern?

You don't need a refund: have your patterns emailed to you again.